Privacy Policy

Effective Date: 2025-07-09

SMART & GREEN PRIVATE (“we”, “our”, or “us”) is committed to safeguarding the privacy of our clients and users (“you” or “your”). This Privacy Policy outlines how your personal information is collected, used, disclosed, and protected when you visit our website and use our services in compliance with the Personal Data Protection Act (PDPA) of Singapore.

1. Information We Collect

We may collect personally identifiable information (“Personal Data”) about you, which includes, but is not limited to:

• Full name
• Contact details including phone number and email address
• Billing information
• Transaction details
• Browser cookies and usage data

2. How We Use Your Information

The Personal Data we collect is used for the following purposes:

• Providing and improving our services
• Processing transactions and sending transaction communications
• Responding to inquiries and providing customer support
• Marketing and promotional communications (with your consent)

3. Sharing of Your Information

We do not sell or trade your Personal Data. We may share your information with third parties only when necessary to provide our services to you or as required by law.

4. Access to and Correction of Personal Data

You have the right to request access to and correction of your Personal Data. If you wish to make a request, please contact us thrоugh the contact information provided on our website. We will respond within a reasonable timeframe in accordance with the PDPA.

5. Data Retention

We retain your Personal Data for as long as it is necessary to fulfill the purposes stated in this Privacy Policy or as required by applicable laws. We also consider legal, accounting, and reporting obligations to determine appropriate retention periods.

6. Security of Your Information

We implement rigorous technical and organizational measures to protect your Personal Data from unauthorized access, use, or disclosure. Despite our best efforts, no security measures can be completely secure, and we cannot guarantee the absolute security of your information.

7. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You may manage your cookie preferences through your browser settings. More information on the use of cookies is available in our Cookie Policy.

8. Third-Party Websites

Our website may contain links to external sites. This Privacy Policy does not apply to third-party websites, and we advise you to review the privacy policy of any site you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your Personal Data, please contact us through the contact information listed on our website.

Thank you for entrusting your personal information with SMART & GREEN PRIVATE. We are dedicated to protecting your privacy and will continue to update our practices to maintain the highest standards of data protection.